Global Virtual Administrative Clerk (GVAC)

The Virtual Administrative Clerk at Emet Global Education Group plays a critical role in supporting administrative operations across all our systems and affiliates. This fully remote position is responsible for managing data entry, maintaining and updating digital files, overseeing students, clients, subscribers, affiliates, staff, and all customer accounts, and ensuring the smooth administration of various online systems. The ideal candidate is tech-savvy, detail-oriented, and capable of handling multiple tasks effectively in a dynamic, virtual environment.

Key Responsibilities:

• Manage and update digital files, records, and databases across Emet Global Education Group and all its affiliates.
• Perform data entry, accurately updating customer accounts and organizational records.
• Oversee the administration of online systems, including managing access permissions and ensuring data integrity.
• Provide support to internal teams and departments for system-related updates and document management.
• Assist with virtual meeting coordination, scheduling, and document preparation.
• Respond to inquiries and communications professionally via email, chat, and other virtual platforms.
• Track and report any system or data issues, and assist in troubleshooting basic administrative problems.
• Maintain confidentiality and manage sensitive information securely and responsibly.
• Participate in virtual training, staff meetings, and team collaboration to ensure alignment with organizational goals.

Qualifications and Skills:

• High school diploma or equivalent; associate’s degree in business administration or a related field preferred.
• Experience in virtual administrative roles and proficiency in online systems and data management.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and virtual collaboration tools (Teams, Zoom).
• Excellent written and verbal communication skills, with a strong customer service orientation.
• Ability to multitask, prioritize tasks, and work independently in a remote setting.
• Comfortable with handling confidential and sensitive information.
• Knowledge of Emet Global Education Group’s mission and operations is a plus.

Work Environment:

This role is 100% virtual, requiring reliable internet access and a quiet, professional workspace. The Virtual Administrative Clerk should be self-motivated and comfortable working remotely while maintaining clear and timely communication with team members across different time zones.